Privacy Policy

Effective date: 2026-10-17
Operator: Red Dirt Creative Holdings, LLC
Applies to: Tormented Chaos, Red Dirt to Redemption, and DIRT Coin websites and related services operated by us.

1. Who we are and how to contact us

Red Dirt Creative Holdings, LLC operates the websites and services described above. For privacy questions or requests, contact support@reddirtcreativeholdings.com. Mailing address: 5233 S 50 E, Wabash, IN 46992, United States.

2. Information we collect

Depending on how you use the services, we may process account information (such as name, email address, login credentials stored in protected form, and account status); purchases, orders, entitlements, and download history; support messages; device, browser, IP address, and security logs; and preferences for communications. If you use DIRT-related features, we may also process wallet addresses, token reward activity, and claim requests. Wallet addresses and on-chain transactions may be publicly visible on a blockchain.

We use Stripe for payment processing. We do not intend to store full payment-card numbers or card security codes on our servers. Stripe may collect payment information directly and process it under its own privacy terms.

3. How we use information

We use information to create and secure accounts; authenticate users across our participating websites; process orders; provide purchased book chapters and music downloads; manage customer support; detect fraud and abuse; administer permitted token-related features; maintain records; and comply with applicable law. We send marketing email or text messages only when we have a lawful basis and any required consent. You can opt out of marketing using the unsubscribe mechanism or by contacting us; transactional and security messages may still be necessary.

4. Service providers and disclosures

We may share information with providers that help us operate the services, including Stripe for payments, Brevo for communications where configured, hosting and infrastructure providers, and technical support vendors. We may disclose information when legally required, to protect rights and safety, or as part of a legitimate business transition subject to applicable law. We do not currently represent that advertising-related disclosures have been fully audited.

5. Cookies and similar technologies

Our websites may use essential session and authentication cookies to keep accounts working and protect transactions. Where required, we will request consent before placing nonessential cookies and provide a way to change preferences.

6. Data retention and security

We retain personal information only as reasonably necessary for the purposes described above, including account administration, order records, legal obligations, fraud prevention, and dispute resolution. We use reasonable administrative, technical, and organizational safeguards, but no internet service is completely secure.

7. Your choices and privacy rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information; object to or limit certain processing; or withdraw consent. Contact support@reddirtcreativeholdings.com to make a request. We may need to verify your identity and may retain records where legally permitted or required. You can request marketing opt-out at any time.

8. Children

Our services are intended for adults aged 18 or older, and we do not knowingly collect personal information from minors. Our websites, accounts, purchases, and DIRT participation are intended only for people aged 18 or older. We do not knowingly permit minors to register. If you believe a child provided personal information, contact us.

9. International users

Our services may be hosted or supported in jurisdictions different from your own. Where applicable, we will use legally required safeguards for cross-border processing.

10. Blockchain-specific privacy

Blockchain addresses and transaction details may be permanent and publicly searchable. We cannot generally delete or change data already recorded on a public blockchain. Do not submit sensitive personal information in on-chain transaction fields.

11. Changes

We may update this policy and will post the revised effective date. Where required, we will provide additional notice or obtain consent.

12. Contact

support@reddirtcreativeholdings.com
5233 S 50 E, Wabash, IN 46992, United States

Marketing communications and future analytics

We may offer optional email newsletters and optional SMS marketing. Marketing enrollment is separate from a purchase or account creation, and any legally required consent must be obtained before marketing messages are sent. You can unsubscribe from marketing email through its unsubscribe link and opt out of marketing texts using the instructions in the message (such as replying STOP where supported). Message and data rates may apply. Service-related notices may continue where legally permitted. We use or plan to use Brevo for communication services; . Analytics and advertising tools are planned but not specified; .